Skip to main content
A home service owner and crew completing work for a customer

Focus on today’s customers while we take care of the next call, lead, quote, response, and follow up

While your team delivers the work, your virtual front desk responds to new inquiries, gathers the details, and keeps the next opportunity moving even after hours.

Try the Front Desk
A

AIPA Front Desk · OnlineHANDYMAN REQUEST · LIVE EXAMPLE

Hi, I need a handyman to repair some drywall and mount two shelves.

Absolutely. I can help with that. What’s the service address and when would you like us to take a look?

1Responded
2Captured
3Qualified
4Quoted
5Scheduled
6Follow up
55%+

Customers expect speedexpect a response within one hour

THE NEXT CUSTOMER WON’T WAIT

A fast answer turns demand into a real opportunity

A delayed response is more than an unanswered call. It is a prospect who may keep searching. Your front desk responds, captures intent, and moves qualified inquiries toward a quote, appointment, or site visit.

Your crew is on the job

Calls arrive while everyone is delivering work for current customers.

Demand continues after hours

Prospects still request service when the office is closed.

Follow up gets delayed

Callbacks and quote requests compete with the day’s operational work.

MORE THAN ANSWERING

From first response to a clear next step

01

Respond

Engage quickly in chat or voice.

02

Capture

Collect the need, location, contact, and timing.

03

Qualify

Apply your approved service rules.

04

Quote or schedule

Prepare an intake or request an available visit.

05

Follow up

Keep the next action moving.

A MANAGED FRONT DESK, NOT ANOTHER APP

Built around the way your business actually works

We configure and supervise the experience around your services, territory, hours, calendar, qualification criteria, and escalation rules.

Generic software

×You adapt your business to the tool

×Prompts and workflows are your responsibility

×Escalations depend on manual setup

GOODBIZZ

GoodBizz managed service

The front desk adapts to your operation

Your rules become controlled conversation flows

Human oversight follows the selected coverage terms

TURNKEY IMPLEMENTATION

Say yes and we handle the rest

There is no technical setup for you to figure out. We map, install, connect, test, train, and launch the complete system for you.

Most standard launches are ready in less than one week

We install everything

Assistants, channels, business rules, calendar, routing, and approved integrations.

We train your team

Use the system as much as you want with practical training and clear controls.

We keep it running

We supervise the flows and help refine the system as your operation evolves.

HOW IT WORKS

Four steps to put your front desk to work

01

Map the operation

Services, territory, schedules, intake, quote rules, and escalation paths.

02

Configure two assistant families

One for written chat and one voice assistant for browser and phone.

03

Connect next steps

Approved scheduling, summaries, lead routing, and follow up.

04

Launch and supervise

Review outcomes, refine flows, and keep decisions under your control.

CAPACITY WITHOUT THE BOTTLENECK

Keep delivering while the front desk keeps responding

Protect focus

Finish today’s work without abandoning the next opportunity.

Respond after hours

AI answering can be available 24/7 under your approved rules.

Create quote ready intake

Capture what your team needs to price or review the work.

Coordinate site visits

Request a technical visit against connected availability.

CLEAR SCOPE CLEAR CONTROL

What the front desk can handle and where your team stays involved

Configured capabilities

Answer common service questions

Capture and qualify inquiries

Use approved pricing rules

Request appointments or technical visits

Send structured lead summaries

Support approved follow up

Guardrails

Complex estimates go to your team

Appointments use connected availability

Human review follows the selected plan

Coverage, usage, and overages are defined before launch

WHO IT’S FOR

For service businesses that have outgrown an owner’s voicemail

Best for established, owner led teams with steady inquiries, active field crews, and a need to respond faster without adding another operational burden.

Home services are the core

HVAC, plumbing, electrical, cleaning, landscaping, roofing, restoration, maintenance, and property services.

Flexible across service industries

The model also fits professional and appointment based services with repeatable intake, qualification, quoting, or scheduling rules.

TECHNOLOGY FOR SPEED PEOPLE FOR JUDGMENT

You decide what it can say, quote, schedule, and escalate

The assistants work inside approved boundaries. Your team keeps control over exceptions, sensitive situations, final commitments, and cases that require human judgment.

EXPERIENCE IT YOURSELF

Choose how you want to try the front desk

Three customer touchpoints, powered by two specialized assistant families.

Chat with the front desk

Experience the written intake flow.

Activates after credentials are connected.

Talk in your browser

Use your microphone for a real time conversation.

Activates after credentials are connected.

Call the live demo

Try a sample service request from your phone.

Activates after credentials are connected.

Browser voice and phone share one voice assistant. Channel specific settings preserve the right disclosure, pacing, and behavior.

MEASURE THE OUTCOME

Track conversations that become business opportunities

Evaluate connected calls, qualified inquiries, appointments, quote ready leads, and follow up outcomes instead of vanity clicks.

Connected conversations

Qualified inquiries

Quote ready leads

Appointments requested

Follow up outcomes

PLANS BUILT TO GROW WITH YOU

Start for as little as $247 a month

Choose the coverage your business needs today. Every plan is configured around your services, hours, territory, and approved rules.

FASTEST WAY TO START

Chat Essentials

Turn website visits into real service opportunities

Starting at
$247/month

An intelligent web chat that answers approved questions and captures new inquiries, even outside business hours.

  • AI web chat available 24/7
  • Answers based on approved service information
  • Captures contact details and service needs
  • Structured inquiry summaries for your team
Setup quoted separately
MULTICHANNEL COVERAGE

Complete Front Desk

Be ready wherever the next customer reaches out

Starting at
$497/month

A complete AI front desk across chat, browser voice, and phone, configured around your business rules.

  • Everything in Chat Essentials
  • Real time voice conversations in the browser
  • AI phone answering with a dedicated number
  • Approved intake, qualification, quote, and scheduling flows
  • Lead summaries and next step routing
Setup quoted separately

Recommended for growing service teams

BEST VALUE

Managed Growth

From first response to final follow up

Starting at
$697/month

Our most complete managed front desk, combining every channel with human oversight and a conversion ready web presence.

  • Everything in Complete Front Desk
  • Human supervised follow up under defined coverage
  • Website optimization or development within the approved scope
  • SEO and GEO optimization for search and AI discovery
  • Coordination through the approved final follow up
Setup quoted separately
BUILT AROUND YOUR OPERATION

Custom Operations

Add the human capacity your workflow requires

Custom scope
Let’s talk

For higher volume, specialized workflows, or operational support that extends beyond the virtual front desk.

  • Everything in Managed Growth
  • Expanded human operational support
  • Technical visit coordination and service handoff
  • Custom integrations, territories, rules, and coverage
  • Scope designed around volume and service complexity
Setup quoted separately
A setup designed around your operation

Initial setup is quoted separately based on scope, integrations, workflow complexity, and whether your website is ready or needs to be created.

AI answering availability, usage allowances, human coverage windows, supported workflows, overages, and third party charges are confirmed before enrollment.

BUILT FOR SERVICE BUSINESSES ACROSS THE US

Local operating rules with nationwide reach

The service is not limited to one region. Each front desk is configured for the client’s markets, time zones, service areas, hours, and language needs.

YOUR WEBSITE CAN BE PART OF THE SYSTEM

We can build your website too

If your business does not have a corporate website, we can create it as part of the implementation when required. It will be optimized for search engines such as Google and prepared for discovery through AI search experiences.

Included when required

Corporate website

Fast, accessible, mobile first pages that present your services clearly.

Search engine optimization

Structure, content, metadata, and technical foundations designed for organic discovery.

AI search readiness

Clear entities, services, answers, and structured information for AI driven search experiences.

Built to convert

Every page connects visitors directly with chat, web voice, phone, and the next action.

FREQUENTLY ASKED QUESTIONS

Before you put it on the front line

Is this a self serve chatbot?+

No. It is a configured and supervised front desk service built around your operating rules.

Can it answer after hours?+

AI answering can be available 24/7. Human oversight and escalation follow the selected plan.

Can it create estimates?+

It can use approved deterministic pricing or collect a quote ready intake. Complex estimates stay with your team.

Can it schedule technical visits?+

It can request or confirm visits when connected availability and rules permit it.

Are these three different assistants?+

No. We recommend one chat assistant and one voice assistant shared by browser and phone.

Which industries can use it?+

Home services are the primary fit, but any service business with repeatable rules can be evaluated.

YOUR TEAM HAS WORK TO DELIVER

Let the next customer get an answer while you do it

Try the experience or use the fit call to map the first workflow worth putting on your virtual front desk.

Try the Front Desk